1582-667611

Privacy policy

Comprehensive Security Services Ltd

This Privacy Policy explains how Comprehensive Security Services Ltd (“we”, “us”, “our”) collects, uses, and protects personal data when you visit our website or interact with us.

1. Information We Collect

When you contact us or request a quote, we may collect:

  • Full name
  • Company name
  • Email address
  • Contact/telephone number
  • Property or site address relevant to your enquiry
  • Any other details you choose to provide in your message

2. How We Collect Information

Personal data is collected when you submit information via the online forms on our website (e.g. “Get a Quote” or contact forms), or when you contact us directly by phone or email.

3. How We Use Your Information

The information we collect is used to:

  • Respond to your enquiries and quote requests
  • Provide and manage our security services
  • Improve our website and services
  • Provide customer support

4. Third-Party Sharing

We use CookieScript, a cookie consent management tool, to record your cookie preferences. Aside from this, we do not use any third-party analytics, advertising, or tracking services, and we do not share your personal data with third parties for marketing purposes.

5. Storage and Protection

Your data is stored securely, with appropriate access restrictions and safeguards in place to prevent unauthorised access, loss, or disclosure.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, in accordance with UK data protection legislation and the UK GDPR.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request that your data be corrected or deleted
  • Opt out of any marketing or promotional communications
  • Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us using the details below.

8. Cookies and Tracking

This website does not use third-party cookies, analytics, or tracking tools. Any cookies used are strictly necessary for the website to function correctly.

9. International Transfers

We do not transfer your data internationally. All data is processed and stored within the UK.

10. Legal Framework

This website and our data processing activities are governed by the laws of England and Wales, and we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Comprehensive Security Services Ltd
Company Registration Number: 5005732 (England and Wales)

  • Email: office@comprehensivesecurity.co.uk
  • Phone: 01582 667611
  • Address: Kingswood House, 32 Matthew Street, Dunstable, Bedfordshire LU6 1SD

Last updated: 29 July 2026